While MYOB caters to most small business requirements, there are some features which are industry specific or "nice to have" but is not available.
If the required feature is an absolute must, then we look at developing or providing an add-on to the solution.
An add-on is not part of MYOB, but reads from or writes to the data file and provides the functionality or feature that is not found within MYOB.
One such add-on we have successfully developed and implemented is Rapport.